Privacy Policy
This policy describes how information is handled through the ProAging website, assessment checkout, and post-payment intake process.
Last updated: August 12, 2026
Who Is Involved
Pro Aging, PLLC / Michael Joyner, M.D. is responsible for the ProAging assessment and clinical services and acts as the covered entity for protected health information handled through those services.
Violetek LLC provides the platform, payment-processing integration, and related technical services. When it handles protected health information for ProAging, Violetek acts as ProAging's business associate and uses or discloses that information only to provide the agreed services, as directed by ProAging, or as required by law.
Information Collected Before Payment
Before payment, the checkout flow may collect name, email, phone, program interest, readiness information, access code, consent text, checkout metadata, Stripe session ID, payment status, amount, currency, and related payment-session details. Stripe processes card and payment information. ProAging and Violetek do not intentionally collect full card numbers through the website.
Information Collected After Payment
After a paid Stripe session is confirmed, the intake flow may collect detailed assessment information, including identity details, date of birth, sex at birth, contact information, emergency contact, goals, health history, conditions, medications, supplements, labs, biomarkers, body composition, nutrition, activity, sleep, stress, cognitive performance, wearable data, uploaded documents, electronic signature, consent acknowledgments, and policy acceptance records.
How Information Is Used
Information is used to process payment, confirm paid assessment eligibility, receive and review intake materials, prepare for the assessment, communicate with clients, maintain records, troubleshoot the website, protect against fraud or misuse, and comply with legal, payment, operational, and professional obligations.
Service Providers
The site may use Stripe for payment processing and checkout metadata; AWS services such as API Gateway, Lambda, DynamoDB, S3, and SES for application hosting, storage, uploads, and email notifications; and scheduling or communication tools when linked from the website. Detailed health assessment responses and uploaded records are submitted after payment through the intake flow and should not be sent to Stripe.
Storage, Security, and Retention
Information is stored in access-controlled cloud infrastructure. Sensitive health information and uploaded records are encrypted in transit and at rest, and access is limited to personnel and service providers with a legitimate need to perform the services. Records are retained, returned, or destroyed in accordance with ProAging's instructions, applicable law, and the agreements governing the services.
Privacy Questions and Rights
ProAging is responsible for responding to requests concerning access, amendment, restrictions, accounting of disclosures, or other rights related to protected health information. Please contact ProAging or its Privacy Official for those requests. Questions about Violetek's handling of information may be directed to privacy@violetek.com. See also the Health Information Consent at /health-information-consent.